FAQ

FAQs

Here you’ll find quick answers about our locations, opening hours, accessibility, reservations, vegan options, and our mission to support senior citizens.

Planning, Location & Accessibility

What are your opening hours?

Vollpension Generation Café, Schleifmühlgasse (4th District): Mon – Sun: 08:00 – 20:00

Vollpension Generation Café, Johannesgasse (1st District): Mon – Sun: 08:00 – 18:00

How do I get to Vollpension?

Schleifmühlgasse: U1/U4 Karlsplatz, 5-minute walk towards Naschmarkt

Johannesgasse: U1/U3 Stephansplatz or U1/U2/U4 Karlsplatz, 3 minutes to the Vienna State Opera

How far is Vollpension Schleifmühlgasse from the Naschmarkt?

About a 3-minute walk from Naschmarkt and 10 minutes from Karlsplatz is our location in the 4th district (Schleifmühlgasse).

How far is Vollpension Johannesgasse from the State Opera?

About a 5-minute walk from the Vienna State Opera and Stephansplatz/Stephansdom.

 

Do you accept reservations?

Yes, reservations are recommended. You can book a table online: vollpension.wien/en/reservation

Is the Johannesgasse location open to the public?

Yes! Although it is located inside the University of Music and Performing Arts (MUK), it is open to all visitors during our regular opening hours.

Is Vollpension wheelchair accessible?

Our location in the 1st district, Johannesgasse is wheelchair accessible.

Unfortunately, our location in the 4th district, Schleifmühlgasse is not wheelchair accessible.

 

 

Are dogs allowed?

Dogs are very welcome at our Schleifmühlgasse location. Unfortunately, dogs are not allowed at the Johannesgasse location.

Is Vollpension family-friendly?

Absolutely! All generations are welcome.

Food, Prices & Payment

How much does breakfast / a slice of cake cost?

Our prices are in the mid-range (€€). Breakfast packages start at approx. €10, a slice of cake starts at approx. €6,90. Our current prices and menu items can be found here: vollpension.wien/en/reservation

Are there vegan options?

Yes! We offer vegan versions of our breakfast dishes and cakes. Our staff are happy to help you on-site.

Which payment methods do you accept?

Cash, credit card (Visa, Mastercard), and debit card.

Products & Events

Can Vollpension be booked for private events?

Just drop us a line via our contact form and we’ll be happy to look into it for you.

Can I buy your products online?

Yes! Visit our online shop: vollpension.wien/shop. There you can find gift cards and merchandise.

Mission & Social Impact

How does Vollpension support senior citizens?

Every cake, coffee, and visit creates jobs for seniors who supplement their pensions. Vollpension aims to fight old-age poverty and social isolation while creating spaces for multi-generational interaction. Learn more about our social impact here.

What is Vollpension’s social impact?

Vollpension’s mission is: ‘We bring together what belongs together: old, young, grumpy, cheerful, colorful, quiet, loud – everyone in between.’ Every visit contributes directly to creating new jobs for senior citizens. Learn more about our social impact here.